Client Communication: Taking Instructions in a Digital World (Professional Skills)

About the webinar: The importance of getting clear and concise instructions from a client cannot be underestimated and doing so remotely is an added complexity that comes with some risk.

Drawing on personal experience and court cases Noric Dilanchian presents solutions for teleconferencing, electronic communications and remote working. The solutions include checking ID, using contacts databases and template forms, and cybersecurity hints.